Warranty

 

Trekvue reserves the right not to cover warranty, repair or service any products purchased from retailers NOT listed in our website.

Terms and Conditions for iBaby

• 1-Year Local Warranty or 2-Year Extended Local Warranty from Date of Purchase
• Proof of Purchase and Serial Number on the Baby Monitor is required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover damage caused by accidents or unauthorized modifications
• Warranty is valid in Singapore and Malaysia
• For Malaysia customers, please get in touch with us first at warranty@trekvue.com to ascertain if your product is defective.
  If product is due to manufacturing defect and is within the warranty period, we will pay the shipping costs for returns.
  For returns, please go to any POS Laju office near you and send the product back to us at our office address in Singapore.
  Proof of receipts are required for shipping refunds. Keep the receipt from POS Laju for shipping refunds back to us.
• Register your iBaby Monitor warranty here: http://bit.ly/iBabyWarranty

 Terms and Conditions for VAVA

• 18-months Local Warranty from Date of Purchase
• Proof of Purchase and Serial Number on the Baby Monitor and Parent Unit are required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover damage caused by accidents or unauthorized modifications
• Warranty is valid in Singapore and Malaysia
• Register your VAVA warranty here: https://bit.ly/VAVAwarranty

 Terms and Conditions for Cimilre

• 2-Year Local Warranty from Date of Purchase
• Warranty only covers main pump and power adapter (accessories not covered)
• Proof of Purchase and Serial Number on the base of the Breast pump is required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty is void in the event that milk back flow into the pump
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty is valid in Singapore
• For pump rental, a refundable deposit of $50 is required. Pump rental is subjected to availability.
• Register your Cimilre Breast Pump warranty here: http://bit.ly/CimilreWarranty

 Terms and Conditions for Nosiboo

• 2-Year Local Warranty from Date of Purchase
• Warranty only covers main pump and power adapter (accessories not covered)
• Proof of Purchase and Serial Number on the nasal aspirator device are required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty is valid in Singapore
• Register your Nosiboo warranty here: https://bit.ly/NosibooSGWarranty

 Terms and Conditions for Coral UV

• 2-Year Local Warranty from Date of Purchase
• Warranty only covers main pump and power adapter (accessories not covered)
• Proof of Purchase and Serial Number on the sanitizer are required to validate the warranty
• Online Registration Email and Proof of Purchase is required for product servicing
• Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
• Warranty is valid in Singapore
• Register your Coral UV warranty here: https://bit.ly/CoralUVWarranty
  
  

Have any warranty concerns?

For all warranty concerns and enquiries, please fill up the form here: https://bit.ly/TrekvueWarrantyServicing
*Please register your item's warranty before filling up the form.