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Free Delivery For Order Above $50
Free Delivery For Order Above $50

Warranty

Trekvue does not cover warranty, repair or service any products purchased from retailers NOT listed in our website.
Terms and Conditions for Neero
  • 12-months or 24-months Local Warranty from Date of Purchase
  • Proof of Purchase and Serial Number on the parent unit & camera are required to validate the warranty
  • Online Registration Email and Proof of Purchase is required for product servicing
  • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
  • Warranty only covers parent unit, camera and power adapter
  • Warranty is valid in Singapore or United States
  • Register your Neero warranty here: https://bit.ly/NeeroWarranty
     Terms and Conditions for iBaby
    • 12-months or 24-months Local Warranty from Date of Purchase
    • Proof of Purchase and Serial Number on the baby monitor is required to validate the warranty
    • Online Registration Email and Proof of Purchase is required for product servicing
    • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
    • Warranty only covers camera and power adapter
    • Warranty is valid in Singapore 
    • Register your iBaby Monitor warranty here: http://bit.ly/iBabyWarranty
       Terms and Conditions for VAVA
      • 12-months Local Warranty from Date of Purchase
      • Proof of Purchase and Serial Number on the parent unit & camera are required to validate the warranty
      • Online Registration Email and Proof of Purchase is required for product servicing
      • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
      • Warranty only covers parent unit, camera and power adapter
      • Warranty is valid in Singapore 
      • Register your VAVA warranty here: https://bit.ly/VAVAWarranty
         Terms and Conditions for Cimilre
        • 24-months Singapore Local Warranty from Date of Purchase or baby date of birth (DOB has to be within 6 months from the date of purchase)
        • Proof of Purchase, Baby’s Birth Certificate and Serial Number on the breast pump is required to validate the warranty
        • Online Registration Email and Proof of Purchase is required for product servicing
        • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
        • Warranty only covers main machine and power adapter (accessories not covered)
        • If the pump requires servicing during the warranty period, Trekvue Pte. Ltd. will provide you with a free backup pump
        • Trekvue Pte. Ltd. reserve the right not to cover warranty for pumps purchased from retailers not listed on our website
        • Warranty is valid in Singapore
        • Register your Cimilre Breast Pump warranty here: http://bit.ly/CimilreWarranty
           Terms and Conditions for Nosiboo
          • 12-months Singapore Local Warranty from Date of Purchase
          • Proof of Purchase and Serial Number on the nasal aspirator device are required to validate the warranty
          • Online Registration Email and Proof of Purchase is required for product servicing
          • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
          • Warranty only covers main machine and power adapter (accessories not covered)
          • Warranty is valid in Singapore
          • Register your Nosiboo warranty here: https://bit.ly/NosibooSGWarranty
             Terms and Conditions for Coral UV
            • 12-months Singapore Local Warranty from Date of Purchase
            • Proof of Purchase and Serial Number on the sanitizer are required to validate the warranty
            • Online Registration Email and Proof of Purchase is required for product servicing
            • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
            • Warranty only covers main machine and power adapter (accessories not covered)
            • Warranty is valid in Singapore
            • Register your Coral UV warranty here: https://bit.ly/CoralUVWarranty 
            Do you have any warranty concerns or enquires?
            Please fill up the form at this link.
            Kindly register your item's warranty before sending in the above form.

            Warranty accepted with purchase from the following; 
            • Trekvue.com
            • Cimilre.com.sg
            • Neerobaby.com
            • Trekvue ShopeeMall
            • Trekvue LazMall
            • Cimilre LazMall
            • iBaby LazMall
            • Neero Lazada
            • Amazon SG ( Trekvue ) 
            • Amazon USA ( Trekvue )
            • Qoo10 ( Trekvue )
            • Showroom