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Warranty

Trekvue does not to cover warranty, repair or service any products purchased from retailers NOT listed in our website.
Terms and Conditions for Neero
  • 24-months Singapore Local Warranty from Date of Purchase
  • Proof of Purchase and Serial Number on the parent unit & camera are required to validate the warranty
  • Online Registration Email and Proof of Purchase is required for product servicing
  • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
  • Warranty only covers parent unit, camera and power adapter
  • Warranty is valid in Singapore, Malaysia & USA
  • Register your Neero warranty here: https://bit.ly/NeeroWarranty
     Terms and Conditions for iBaby
    • 12-months Singapore Local Warranty or 24-months Extended Warranty from Date of Purchase
    • Proof of Purchase and Serial Number on the baby monitor is required to validate the warranty
    • Online Registration Email and Proof of Purchase is required for product servicing
    • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
    • Warranty only covers camera and power adapter
    • Warranty is valid in Singapore and Malaysia
    • Register your iBaby Monitor warranty here: http://bit.ly/iBabyWarranty
       Terms and Conditions for VAVA
      • 12-months Singapore Local Warranty or 24-months Extended Warranty from Date of Purchase
      • Proof of Purchase and Serial Number on the parent unit & camera are required to validate the warranty
      • Online Registration Email and Proof of Purchase is required for product servicing
      • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
      • Warranty only covers parent unit, camera and power adapter
      • Warranty is valid in Singapore and Malaysia
      • Register your VAVA warranty here: https://bit.ly/VAVAWarranty
         Terms and Conditions for Cimilre
        • 24-months Singapore Local Warranty from Date of Purchase or baby date of birth (DOB has to be within 6 months from the date of purchase)
        • Proof of Purchase, Baby’s Birth Certificate and Serial Number on the breast pump is required to validate the warranty
        • Online Registration Email and Proof of Purchase is required for product servicing
        • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
        • Warranty only covers main machine and power adapter (accessories not covered)
        • If the pump requires servicing during the warranty period, Trekvue Pte. Ltd. will provide you with a free backup pump
        • Trekvue Pte. Ltd. reserve the right not to cover warranty for pumps purchased from retailers not listed on our website
        • Warranty is valid in Singapore
        • Register your Cimilre Breast Pump warranty here: http://bit.ly/CimilreWarranty
           Terms and Conditions for Nosiboo
          • 12-months Singapore Local Warranty from Date of Purchase
          • Proof of Purchase and Serial Number on the nasal aspirator device are required to validate the warranty
          • Online Registration Email and Proof of Purchase is required for product servicing
          • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
          • Warranty only covers main machine and power adapter (accessories not covered)
          • Warranty is valid in Singapore
          • Register your Nosiboo warranty here: https://bit.ly/NosibooSGWarranty
             Terms and Conditions for Coral UV
            • 12-months Singapore Local Warranty from Date of Purchase
            • Proof of Purchase and Serial Number on the sanitizer are required to validate the warranty
            • Online Registration Email and Proof of Purchase is required for product servicing
            • Warranty does not cover any product that has been subjected to misuse, abuse, maintenance and alteration by an unauthorized person or connection to an improper power supply
            • Warranty only covers main machine and power adapter (accessories not covered)
            • Warranty is valid in Singapore
            • Register your Coral UV warranty here: https://bit.ly/CoralUVWarranty 
            Do you have any warranty concerns or enquires?
            Please fill up the form at this link.
            Kindly register your item's warranty before sending in the above form.